Initial consultations

Up to 2-3 hours long

These are conducted at the large front consultation room at Animal Referral Hospital in Homebush, and from 23rd December 2024 at SASH Balgowlah. This allows us to observe how your pet copes in a novel environment, which is very helpful information for us.

You need to complete a questionnaire which we will go through during the consultation. We will then discuss your pet’s diagnosis and explain why they are doing what they are doing and a treatment plan for them.

You are welcome to bring video tours of your home and videos of your pet that you’d like us to see (safety permitting).

You will receive an interim report and an information pack at the end of the consultation and a full report follows afterwards.

Your regular vet will receive copies of all reports so they’re aware of your pet’s treatment

Call or email us for pricing and more information

Revisit consultations

30-60 minutes long

These are also conducted at either ARH Homebush or SASH Balgowlah so we can observe the changes in your pet’s behaviour in our environment.

We discuss your pets progress and we will have reviewed the video and diary material you have provided prior to the consultation, so that we can see how your pet has progressed and adjust their treatment plan accordingly.

You will receive a written report for you and your regular vet outlining the progress your pet has made and the plan moving forward

Medication review calls

15-30 Minute phone call

This is a phone review that may be needed between visits to answer questions, make slight adjustments to your pet’s treatment plan and discuss any other concerns.

Travel Fee

House calls are only offered in select circumstances. If a house call is needed there is a $100 p/hr travel fee.